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Privacy policy

Gyva.ca privacy policy

1. SERVICES AND LINKS ON OUR WEBSITE

Our website does not allow our visitors to communicate with other visitors or post information that would be accessible to other visitors.

This website contains links to other websites. Please be advised that hamster.ca is not responsible for the privacy practices of these sites. The privacy statement only applies to this website. We urge you to be careful when leaving this site and encourage you to read the privacy statement of each site you visit, especially when placing orders online.



2. AUTOMATIC COLLECTION OF INFORMATION

 

We combine site visit data with anonymous, specific data from identified individuals for certain purposes:

  • technical administration of the website;
  • improvement of the ergonomics and navigation of our site;
  • management of our customers;
  • marketing.


3. USE OF COOKIES

Witnesses (or cookies) are pieces of information stored on your computer. They are not used to store personal or confidential information.

However, we use cookies to store information that improves the online experience. We keep the language of use of the site as well as a cookie allowing us to personalize the site with information about you, when you have logged in by entering your username and password.

You can disable cookies. However, you will not be able to place orders online.



4. COLLECTION AND USE OF YOUR PERSONAL DATA

We only save the personal information of our visitors who register to use our services.

5. DISCLOSURE

We do not disclose your personal information to our merchants, divisions or other companies. Your personal data will not be disclosed to government institutions or authorities unless required by law.

6. ACCESS TO PERSONAL DATA WE HOLD

You can ask us for any personal information we hold about you by emailing us at privacy@gyva.ca. We will provide you with the requested information within one week. Proof of identification may be required. This information is provided free of charge.

We reserve the right to refuse your request for access to your information. In this case, we will justify the reason for the refusal.

You can modify or update your personal information by identifying yourself on our website.



7. SUPPORT OF OUR PRIVACY STATEMENT

If you have any questions about our privacy statement, please email us at privacy@hamster.ca.

SECURITY POLICY

All of your personal information is transmitted to us securely using a Verisign Secure Socket Layer (SSL) encryption key.


We have implemented guidelines, rules and technical measures so that your personal information:

  • cannot be viewed without permission;
  • cannot be disclosed or misused;
  • cannot be changed without permission;
  • cannot be destroyed or lost.

In addition, Gyva has Payment Card Industry (PCI) certification, the industry's most rigorous standard for the use of your credit card. This standard was established by major companies in the industry such as VISA. To achieve PCI certification, we must adhere to industry best security practices and our servers undergo monthly vulnerability checks.

All credit card information is encrypted at the time of transaction. We do not store credit card numbers on our servers. All servers are secure and protected by the best firewalls on the market. Physical access to these servers is limited and tightly controlled.

Employees with access to this data or its processing are bound by a confidentiality agreement regarding your personal information.



Through these controls and procedures, we guarantee you a very secure online purchase. In fact, it is much safer to buy online at gyva.ca than in restaurants or gas stations.

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